Introduction to Raya ERP
Raya ERP (the Business Suite) is a cloud, multi‑tenant platform that runs the day‑to‑day of a small or mid‑sized business from a single database. Because every module reads and writes the same records, an order you enter once flows through stock, invoicing, dispatch and the ledger without re‑keying.
What's included
| Area | What it covers |
|---|---|
| Inventory | Items, multi‑warehouse stock, batches/serials, adjustments, transfers, costing |
| Sales | Orders, invoices, e‑Invoice/IRN, payments, credit notes, returns |
| Purchase | Requisitions, purchase orders, goods receipt (GRN), supplier bills, returns |
| Marketing & CRM | Lead capture forms, lead pipeline, quotations, campaigns |
| Operations | Stock allocation, work orders, BOM & routing, QC, packaging, logistics |
| Accounts | Customer/supplier master, contacts, statements |
| Finance | Chart of accounts, vouchers, bank & cash, GST/TDS/TCS, reports, assets |
| HR & Payroll | Employees, attendance, leave, payroll, expense claims |
| Settings | Users & roles, feature flags, invoice templates, notifications |
Key concepts
A few terms are worth knowing up front — they show up everywhere in the product.
- Account — your company/organisation (the subscriber). All your data lives under one account.
- Business Unit — an optional segment within your company (e.g. a division or brand) that transactions can be tagged to.
- Location / Branch — a physical place (warehouse, store, factory). A branch is a location linked to a GSTIN; selecting an active branch scopes what you see and stamps the right GST details on documents.
- Party — any customer or vendor. The same party can be both, and can hold several roles (customer, supplier, distributor…).
- Standard vs Advanced — modules ship with sensible defaults on. Advanced capabilities (e.g. capacity planning, job cards, multi‑level BOM in Operations) are turned on per company in Settings → Feature flags, so a trading business and a full manufacturer use the same product with very different surfaces.
Industries
Raya is used across Manufacturing, Trading, Jewelry, Healthcare, Retail and Services. Each has a recommended setup — see Industry setup.
Two products
- Raya ERP (Business Suite) — the operational platform these docs describe.
- Raya BI — a separate analytics/business‑intelligence product.
Next: Navigating the portal →